Need AMC Support? Find Your Answers Here

Support for Amazon’s Marketing Cloud (AMC) APIs can be found in this help center (https://amazon-ad-api.zendesk.com/hc/en-us). However, non-API AMC issues are managed elsewhere in Zendesk at amazonmarketingcloud.zendesk.com. 

You have the following options to access their support team for AMC’s non-API issues:

1. Support from the AMC team is available via email at [e-mail];
2. Support from the AMC team is available via help center at https://amazonmarketingcloud.zendesk.com; 

Thank you,
The Amazon Advertising API Team